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How shinywilds Handles Your Personal Information

Your account data at shinywilds — including the details you enter at sign-up and the payment methods you connect, like PayPal, Venmo, or Play+ — is handled under a clear, written policy.

No data sales to third partiesPayPal, Venmo, Play+ transaction privacyEncrypted account storageState-law compliance where applicableRight to request your data
shinywilds How shinywilds Handles Your Personal Information
DATA HANDLING STANDARDS

Security, Cookies, Retention, and Your Account

We use SSL encryption on every page where personal data is transmitted, including the payment flow for PayPal, Venmo, and Play+ deposits. Cookies are used to keep you logged in, remember your account preferences, and track session security — not to profile you for outside advertisers. You can manage non-essential cookies through your browser settings at any time, though disabling certain cookies may affect how your account functions. Data we collect is stored on servers with access controls that limit who inside shinywilds can view personal records.

Account Security

SSL encryption protects every login and payment session. We also use device-fingerprinting checks to flag unusual access patterns and prompt identity verification when something looks off.

Cookie Policy

Functional cookies keep your session alive. Analytics cookies help us understand how pages perform. You control non-essential cookies through your browser — no account action is needed to adjust them.

Data Retention

Account data is kept while your account is open. Transaction records tied to PayPal or Venmo deposits may be retained longer if state regulations require it. We delete what we no longer need.

Your Rights and Requests

You can request access to your data, ask us to fix errors, or request deletion of non-mandatory records. We process these through the same support paths available for account help.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to request a copy of the personal data we hold, ask us to correct inaccurate information, or submit a deletion request, our support team handles all of these directly. You can reach us through live chat inside your account, by email at the address shown in the Help section, or through the in-app support form on mobile. We aim to acknowledge every privacy-related request within a few business days and will tell you what we can action and what records we may be required to retain under applicable law.

Team online

Live Chat Support

Open the chat widget inside your account dashboard. Our team can log a formal data request and confirm receipt, typically within the same session.

Email Privacy Request

Send your request to the support email listed in the Help section of your account. Include your registered email address so we can verify your identity quickly.

In-App Support Form

On mobile, navigate to Account, then Help, then Submit a Request. Select the Privacy category and describe what you need — corrections, access, or deletion.

Common Questions About Your Privacy at shinywilds

Most questions about how we collect and use your data come down to a few core topics — what we gather, who sees it, how long we keep it, and what you can do about it. The answers below cover the situations we hear about most from account holders, including questions about payment data, cookie behavior, and how to make a formal data request.

No. We do not sell your personal data. We share it only with payment processors like PayPal or Venmo and identity-verification services required under applicable state law.

We collect your name, email, phone number, and any payment details you link — including PayPal, Venmo, or Play+ accounts. We also log device and session data for security purposes.

Submit a request through live chat, the email address in your Help section, or the in-app support form. Select the Privacy category and we will confirm what records we hold.

Account data is retained while your account is active. Transaction records — including PayPal and Venmo payment history — may be held longer if state regulations require it.

Yes, for data we are not legally required to retain. Some transaction and identity records must be kept under applicable state law. We will tell you which records we can and cannot delete.

We use functional cookies to keep your session active and analytics cookies to monitor site performance. You can disable non-essential cookies through your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.